On 1/30/07, Leslie said:"I bought a sofa, overstuffed chair and ottoman from these guys about 6 years ago. I thought it was a steal because I had been looking at places like Pier 1 and Crate & Barrel and Michael's was about half the price.. 6 years later, the sofa is in excellent condition (and I'm very hard on furniture), and the chair and ottoman are even better. I would be shocked at any bad review because it surprises me that these people had such a negative experience. I'm not sure what people expect from a furniture store. One person complained about not being able to return the furniture! Show me ANY furniture store that allows that.
Michael's is a furniture store. The salespeople are on commission. You're going to get pressure to buy, they're going to try to get as much money as possible from you, they're going to try to sell you the moon. It's your job to get the best price you can. Do your homework. Understand what you can get elsewhere for the money. Sit in furniture so you can feel what's cheap and what's expensive and be a smart shopper, and Michael's can be the place for you."
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